The customer is always right. Le client n’a jamais tort. (The customer is never wrong.) Der Kunde ist König. (Customer is King.) Interior design is the ultimate service business and it’s likely you learned this adage at some point or other as the key to your success. Maverick retailers Harry Selfridge and Marshall Field made […]

I finally gave in and bought another pair of sunglasses.  Earlier this year I had invested in my first pair of Chanel’s. I thought the price was ridiculous at first, until I prorated the daily cost based on my usage living in Southern California, which turned out to be less than $1/day. They came numbered, with […]

Allegedly the female brain is hard-wired to be better at multi-tasking than a man’s because we have better connections between the left and right sides. While it’s interesting that we’re more likely to remember faces—because several sub-networks can simultaneously connect—I think we have to consider the context where this whole multi-tasking concept was born. Multi-tasking […]

All hatmakers get into it by accident. I had my dream job: I was working at Queen’s Park for a couple of politicians, but in the end, it wasn’t as perfect for me as I thought. I took a hatmaking course as a stress release, and [then left] the office. I studied with retired milliner […]

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Asparagus season is basically over. Garlic scapes are pretty much done too, as are ramps and fiddleheads. But rhubarb is still going strong in the New York area, at least for a few more weeks, and I am determined to take advantage of it’s tangy deliciousness as much as I can while it’s still available […]