Earlier this week one of my interior design clients, who recently went through a massive brand transformation, including a name change, told me she was feeling worried because business seemed a slower than it was last year at this time. “I’m busy”, she said.  “But not busy like I’m normally busy.” Although the feedback on […]

If you’re not working from the blueprint of an inspired vision, it will feel like you’re throwing a whole lot of things at the wall in the hopes that something will stick. You may have momentum but you won’t have strategy. What can you do today to clarify your design brand’s vision?

Yesterday I was shopping in Beverly Hills and I stumbled across this. No your eyes don’t deceive you. It’s a Bentley, covered in velvet, and it was parked in front of the Beverly Wilshire Hotel attracting all kinds of attention. The comments on my Facebook page ranged from “Sweeet” to “Whattttt?!” to “Why”? But I’m curious […]

Recently a client of mine was going through the hiring process for her team. She had narrowed it down to the final two and told me she was going to check references. I suggested that she pay each of the gals to come in for a day, or even two, to get a sense of […]

The customer is always right. Le client n’a jamais tort. (The customer is never wrong.) Der Kunde ist König. (Customer is King.) Interior design is the ultimate service business and it’s likely you learned this adage at some point or other as the key to your success. Maverick retailers Harry Selfridge and Marshall Field made […]

I finally gave in and bought another pair of sunglasses.  Earlier this year I had invested in my first pair of Chanel’s. I thought the price was ridiculous at first, until I prorated the daily cost based on my usage living in Southern California, which turned out to be less than $1/day. They came numbered, with […]